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Frequently Asked Questions
Where do you deliver?
Farmbox Co currently services households across across Gippsland, Melbourne, Yarra Valley and Geelong regions.
Click hereto see the full list.
Don't see your area listed? Feel free to contact us and we will see if we can accommodate.
Where is the produce sourced from?
All of our produce and groceries are sourced directly from a local Aussie farmer or produce; predominantly within the Gippsland region of Victoria.
Can I make alterations to the box?
All of our boxes are packed in bulk every Wednesday and as a small family-owned operation working with small family-owned growers, we currently don't have the resources to allow for alterations.
We are also trying our best to put farmers first and having pre-determined produce puts less pressure on our growers and allows them to harvest only what's in season.
What is a FarmBOX subscription?
A FarmBOX subscription allows you to create a weekly or fortnightly recurring order that you can set-and-forget and manage at your own convenience,
Opting for a subscription also helps to secure our growers’ supply chains by allow us to provide more accurate expectations of the amount of orders we need to fulfill every week.
You can also include any add-on items in your subscription and make any alterations you'd like by 8PM Tuesday so that we can start packing your box on Wednesday and deliver on Thursday.
Is your produce organic?
The produce we source is not organic, however, we are assured by our farmers that no harmful pesticides are used on their crops.